Fix It Renovations

0800 226 349 - Give us a call! It's the fastest way to get stuff done.

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New Zealanders’ first choice for renovations and building repairs




Every year, New Zealanders spend literally billions of dollars on building maintenance, renovation and improvement - yet until FIX IT Building Services started six years ago, there was no trade-based organisation serving the needs of the whole country. 

Our Vision

FIX IT Building Services was founded with the vision of:

  • - Building New Zealand's leading nationwide trade-based building services organisation
  • - Setting new standards of quality, service and convenience in the building industry
  • - Keeping our promises, and not making promises we can’t keep

The story of FIX IT Building Services

The idea for FIX IT Building Services came from Carters, part of the giant Carter Holt Harvey group, which in 2002 saw Fix It as an opportunity to provide a full building maintenance and installation “solution” – rather than just products – for their customers. The FIX IT concept had already been running successfully in the Bay of Plenty for twelve years.

In 2003, Gavin Hunt of Signature Homes and Robin La Pere, a franchise consultant, recognised the potential for the FIX IT concept to fill an enormous gap in the market for renovations and building repairs. They felt their experience in the building and franchising industries would add substantial value to FIX IT, so they purchased the business from Carters.

Since then, the FIX IT network has really taken off, growing to 12 franchises covering more than 50 franchise territories from Whangarei to Christchurch.

In 2008, Robin La Pere and Russell Poole, one of Fix It's senior management team, completed a management buy-out of the company and moved the head office to Wellington.  

The FIX IT management team

The FIX IT franchise organisation is managed from our head office, Level 5, 105 High Street, Lower Hutt.

P O Box 31632, Lower Hutt, 5010 Wellington.

The members of the team are:

Russell Poole
Managing Director
Ph 04 5660297
Fax 09 9251106
Mob 0274 552 752

Alyson (Aly) Ballinger
Office Manager
Ph 04 566 0289
Fax 04 586 2803

Angela Sayring
Systems Development
Ph 04 589 5452
Fax 04 586 2803

Annette Becker
Sales Facilitator
Ph 04 586 1820
Fax 04 586 2803

To contact the FIX IT management team, phone 0800 226 349 or 04 566 0289, or email

To contact your local FIX IT Franchise Owner, go to CONTACT US.

FIX IT Building Services Franchises are independently owned and operated.